Privacy Policy
Last updated: August 2026
Your privacy matters to us at Picy. This policy explains what information we collect, how we use it, and the choices you have. By using Picy, you agree to the practices described here.
1. Information we collect
We collect information you provide directly, such as your name, email address, phone number, and account details when you register or update your profile. We may also collect payment-related information needed to process transactions (processed by our payment partners), and content you upload such as portfolio items, gig descriptions, and messages.
2. How we use your information
We use your information to operate and improve Picy — to create and manage your account, process orders and protect payments through escrow, enable messaging and delivery, provide customer support, send important account notifications, and detect and prevent fraud or misuse.
3. Sharing of information
We do not sell your personal information. We share information only where necessary: with payment processors to complete transactions, with service providers who help us operate the platform, and where required by law or to protect the rights, property, or safety of Picy, our users, or the public.
4. Data security
We use industry-standard safeguards, including encryption, to protect your data in transit and at rest. Passwords are hashed and never stored in plain text. While no method is 100% secure, we work continuously to keep your information safe.
5. Your choices and rights
You can update or correct your personal information through your account settings at any time. Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, contact us and we will respond within a reasonable timeframe.
6. Cookies and analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our platform is used. You can control cookies through your browser settings, though some features may not work properly without them.
7. Children's privacy
Picy is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the platform or by email. Continued use of Picy after changes take effect constitutes acceptance of the revised policy.
Questions about this policy? Contact us.